Returns & Exchanges
At PEDRO, we are dedicated to providing a seamless shopping experience, offering a 30-day return window for items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Log in to your PEDRO account and navigate to 'My Orders' to select the items you wish to return and receive a Return Authorization number.
Pack the Merchandise
Carefully place the items in their original packaging, ensuring all tags are attached and the original invoice is included for processing.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home collection.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing